Staff training and development is fundamental to business growth. It can help sales, save staff hours, create more efficient production methods, improve technical systems and more.
Unfortunately it’s also something that’s often ignored by many small business owners because it is seen as too time consuming or expensive.
Learn about some of the options available for your staff to develop skills, as well as grow or improve your business.
With the right plan and policies in place, you’ll ensure that your company benefits from any training you or your staff complete.
Set out any company guidelines and requirements so your employees know what training you’ll consider and what requirements they’ll have to meet.
You can make rules like:
Create a personal development plan for each employee. Identify their strengths and weaknesses, and take into account the way they like to learn.
Review what you’ve agreed with your employees at least once a year to evaluate progress. When employees complete any training, discuss how their learning will be put into action.
Training, development and coaching (external link) — Employment New Zealand
There are plenty of options to help your employees gain or improve skills. Some of the more common ones include:
Research shows that nearly half the New Zealand workforce has problems in reading, maths and communication skills – creating stress, frustration and often poor performance at work.
There are lots of free workshops and seminars available to small business owners. It’s also worth considering finding a mentor.
Your industry body and local Chamber of Commerce (external link) will be good places to ask if there are any relevant workshops and seminars coming up.
Other useful resources include:
Online tools make many business tasks cheaper, more efficient, and more secure. They also allow us to work from anywhere and collaborate like never before.
Assess how well you’re using online tools for accessing business info, working together, accounting and HR, and backup and recovery. See how you rate and where you should focus.
At the end of this assessment you’ll get:
5 - 10 minutes
A mentor is someone you trust, and who you can consult for business advice and guidance to assist your business or professional development.
A mentor should:
Consider finding a mentor, and encourage senior employees to do the same.
Some business and industry associations that also offer training for small business owners include: