Faster, easier, bigger, better: Thank you for 2017

We know the lead-up to Christmas can be busy for small businesses, but we wanted to take this opportunity to say thanks for your support, feedback and help.

Kiwi businesses helping each other

First, a huge thanks to everyone who gave up precious time to help shape and improve our content and resources. Everything we build or write is created in partnership with small businesses, sole traders and contractors from across New Zealand.

Your help is the reason use of has increased fourfold in less than three years. Businesses visited us 2.4 million times this year, spending a million minutes on our site each month, with an average satisfaction rating of 84%.

So many thanks to:

  • More than 200 people who have volunteered to help us help other Kiwi businesses by signing up to our customer group. Your time, ideas and feedback shape everything we do.
  • The almost 8,000 people who left comments or voted on our content. Our team reads every single message and notes every star rating. Each piece of feedback makes a difference.
  • The hundreds of people in regions across New Zealand who came along to our Small Business Roadshow and told us about their businesses. We loved meeting you, and find you hugely inspiring.
  • The business owners, advisors, sole traders and contractors who took part in in-depth conversations with our research partner about the challenges you face, and how we can help. We absolutely appreciate your insights.

Expert advice

We would also like to thank our partners from across government and the private sector. There are too many of you to mention individually (100-plus), but please accept our thanks for the amazing information, insights and professional advice you provide without charge. We’re not experts, so we rely on you for everything we do.

The World Bank has once again found New Zealand to be the easiest place to do business in the world. We are honoured to have played a role in this.

It is great, but it is not enough. With your ongoing feedback and support, we want to do much more. We’re building exciting new tools that we hope will make your busy lives easier. We want to make it much faster and more straightforward for you to:

  • understand the rules
  • interact with government
  • meet your legal obligations
  • make your businesses a success — whatever that means for you, and wherever you are in New Zealand.

We’re a small team, we love what we do. We’re passionate about helping businesses and making business easier in New Zealand. Thank you for making this possible. Enjoy the festive season, and see you back here in 2018.

Matt Kennedy-Good and the team at